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Copyright © 2025 Sobeys | Scene+ <a href="https://youradchoices.ca/en/tools" target="_blank"><Image src="https://media.sobeys.com/original/logo-adchoices_00207e0dc7d89cce68a40b63cd95f83742be1727.svg" alt="adchoiceslogo" width="75" height="15" /></a><style> .copyright{display:flex;align-items:center;justify-content:flex-end;font-size:12px!important;} .copyright a{display:inline-flex;margin-left:5px;} @media screen and (max-width:991px){ .copyright{justify-content:center;} } .Footer .copyright a[target=_blank]:not(.newTabeBtnLink):hover:after{top:-30px;height:28px;left:auto;right:0;} </style>

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Enhanced Two-Factor Authentication is live! Enable it now by&nbsp;<a href="https://mygroceryoffers.login-seconnecter.ca/login">clicking here</a>.

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Head over to Get My Offers to see the latest offers available. 

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By loading offers to your Scene+ card, you will not be required to print and provide cashiers with a paper copy for redemption. Any My Grocery Offers digital coupons loaded to your card will automatically be redeemed when you meet the purchase conditions listed on the coupon and use your Scene+ card at checkout.

Why do I have to load My Grocery Offers digital coupons?

Yes. Each offer is only valid for a specific period of time, which is noted on the offer. Each offer displays the expiration date at the top left of the offer tile.

Do My Grocery Offers digital coupons expire?

Once your offers are loaded, simply use your Scene+ card when you checkout at a participating store and meet the purchase conditions listed on the digital coupon. This offer will be instantly redeemed and can be seen on your receipt. Your redeemed offers will also immediately move to the redeemed tab on this site.

How do I redeem My Grocery Offers digital coupons?

It’s simple! When you log into My Grocery Offers, all offers will automatically be loaded to your Scene+ card. Once offers are loaded, they will be redeemed after you meet the purchase conditions listed on the digital coupon use your Scene+ card at checkout. 
Sobeys customers can also load their offers directly through the Sobeys Mobile App, available on the App store or Google Play.

How do I load My Grocery Offers digital coupons onto my Scene+ card?

It's easy! All you have to do is log into My Grocery Offers or the Sobey app to automatically load your offers, and then shop in the participating store and meet the conditions listed on the coupon. You can load your offers through this website, or one-click load when you are signed up to emails from My Grocery Offers. Sobeys customers can also load their offers directly through the Sobeys Mobile App, available on the App store or Google Play. 

How do I use My Grocery Offers digital coupons?

Anyone who has a valid Scene+ card and has earned at least 1 Scene+ point in a participating store will begin receiving regular offers. In order to view your offers on My Grocery Offers, you will need to add your Scene+ card to your account. You can easily sign up and add your Scene+ card number <a href="https://mygroceryoffers.login-seconnecter.ca/register/?gig_region=atlantic" aria=label="signup">here</a>. 
Sobeys customers can also access offers through the Sobeys mobile app once they have added a Scene+ card number to their account.

Who can receive My Grocery Offers digital coupons?

If you don’t have a Scene+ account, visit <a href="https://www.sceneplus.ca/register" rel="noopener" target="_blank" class="simple-link" aria-label="sceneplus">sceneplus.ca/register</a> to get started. You can also visit your local participating store and a teammate will be happy to assist you.

How can I get a Scene+ card?

If you’re not already a member with a participating grocery store or My Grocery Offers, simply <a href="https://mygroceryoffers.login-seconnecter.ca/register/?gig_region=atlantic" aria-label="signup">sign up</a> for an account and you’ll be asked to add your Scene+ card through the registration process. You can also link your Scene+ account to track your points balance in My Grocery Offers! 
If you’re already a member with a participating grocery store or My Grocery Offers, you can add your Scene+ card in <a href="https://www.mygroceryoffers.ca/my-profile" aria-label="account settings">Account Settings</a>.

How do I add my Scene+ card to my account to receive digital offers?

The My Grocery Offers program is currently available at Sobeys and Foodland & Participating Co-ops in Atlantic Canada. More grocery stores will be added in late 2022 and early 2023.

Which stores participate in the My Grocery Offers program?

The My Grocery Offers program is a digital coupon program that provides personalized bonus offers to Scene+ members who regularly shop in our participating stores. These bonus offers can be either Scene+ Points offers or Instant Savings and are based on each customers shopping history at our stores, so you will have offers on the items your already enjoy and ones we think you might be interested in.

What is the My Grocery Offers program?

If similar My Grocery Offers digital coupons are loaded, the offer that requires the highest spend will be redeemed first.

If I load My Grocery Offers digital coupons that are similar, which offer will be redeemed first?

Most My Grocery Offers digital coupons are for single redemption only. However, offers that allow multiple redemptions will feature a progress bar. The progress bar is a convenient tracking tool that allows you to see how many times the offer has been redeemed. Offers with multiple redemptions will stay in the Loaded tab until all redemptions have been made.

Can I redeem My Grocery Offers digital coupons more than once?

You can redeem your ‘Loaded’ My Grocery Offers digital coupons at participating stores by simply using your Scene+ card at checkout and meeting the purchase conditions listed on the offer.

How do I redeem My Grocery Offers digital coupons at checkout?

If you have signed up to receive emails from your favourite local grocery store, you will be notified via email whenever new offers are available. Sign up and add your Scene+ card number <a href="https://mygroceryoffers.login-seconnecter.ca/register/?gig_region=atlantic" rel="noopener" aria-label="signup">here</a>. 

The My Grocery Offers site is Mobile Responsive, so customers can log in from any device to see if they have new offers available before planning their next shop. Sobeys customers can also check the mobile app to see if they have new offers available.

How will I know when I have new My Grocery Offers digital coupons?

You will regularly receive a new set of offers. You can be notified when you have new offers waiting by signing up for emails from your favourite local grocery store.

When will I receive new offers?

Your My Grocery Offers digital coupons stay on your card until you redeem them or they expire.



Can I remove My Grocery Offers digital coupons from my card after they have been loaded?

View the ‘<a href="https://www.mygroceryoffers.ca/offers">Loaded</a>’ tab to see all of your loaded offers.

How do I find which My Grocery Offers digital coupons have been loaded to my Scene+ card?

Your offers will stay on the ‘<a href="https://www.mygroceryoffers.ca/offers"aria-label="available">Available</a>’ tab until they are loaded, redeemed or expire. If you are signed up to emails from your favourite local grocery store or have the Sobeys App, all of your offers will move from the Available tab to the Loaded Tab automatically when you click to load

How long do My Grocery Offers digital coupons stay on the Available tab?

Your My Grocery Offers digital coupons are selected based on purchases made when your Scene+ card was used at checkout. Your friends’ offers may be different because they would have their own, unique purchase history.

Why is my friend receiving different My Grocery Offers digital coupons than me?

Offers are selected based on the types of products you buy, and the ones we think you’ll love. The more you use your Scene+ card when you checkout at participating stores, the better we’re able to select offers just for you.

How do you select the My Grocery Offers digital coupons I receive?

Yes, you will need to have a Scene+ card and have earned at least 1 Scene+ point in a participating store to start receiving My Grocery Offers digital coupons. 

If you are not a Scene+ member, visit <a href="https://www.sceneplus.ca/register" rel="noopener" target="_blank" aria-label="sceneplus" class="simple-link">sceneplus.ca/register</a> to get started. You can also visit your local participating store and a teammate will be happy to assist you. 

To view your offers, you will need to add your Scene+ card to your account with a participating store or My Grocery Offers. Sign up and add your Scene+ card number <a href="https://mygroceryoffers.login-seconnecter.ca/register/?gig_region=atlantic" aria-label="signup">here</a>.

Do I need to have a Scene+ card to receive My Grocery Offers digital coupons?

Yes, the My Grocery Offers website is mobile friendly and can be accessed on your smart phone or tablet. If you are Sobeys shopper, you can also download the Sobeys Mobile App for free on the App store or Google Play.

Can I view My Grocery Offers digital coupons on my mobile smart phone or tablet?

If you are missing Scene+ points from an eligible purchase where you swiped your Scene+ card at checkout, you can <a href="https://scenesupport.zendesk.com/hc/en-ca/p/contactUs" rel="noopener" target="_blank" aria-label="contactus" class="simple-link">Contact Us</a> for support.

I am missing Scene+ points from a My Grocery Offers digital coupon redemption. What should I do?

You must always scan your Scene+ card at checkout when redeeming offers. If you require further assistance, you can <a href="https://scenesupport.zendesk.com/hc/en-ca/p/contactUs" rel="noopener" target="_blank" class="simple-link" aria-label="contact us">Contact Us</a> for support.

I forgot to show my Scene+ card at checkout and missed receiving Scene+ points from My Grocery Offers. Can I still receive these Scene+ points?

Please visit <a href="https://www.sceneplus.ca" rel="noopener" target="_blank" class="simple-link">sceneplus.ca</a> and select FAQs or Help in the footer.

Who should I contact if I have a problem with my Scene+ account?

Please submit our <a href="https://www.mygroceryoffers.ca/contact-us" rel="noopener" aria-label="contact us">Contact Us</a> Form for support with My Grocery Offers digital coupons.

Who should I contact if I need help with a My Grocery Offers digital coupon?

No, your set of My Grocery Offers digital coupons are regularly available, so if you are shopping but have not received your email yet, you can access your offers by signing into this site or the Sobeys app to automatically load your offers. You will need to add your Scene+ card number to your account in order to view your offers. 
Sobeys customers who have the Mobile App can also access their digital coupons through the Offers section of the App.

Do I have to wait to receive the My Grocery Offers email to access my offers?

No, you can always access your My Grocery Offers digital coupons by signing into this site if you have added your Scene+ card to your profile. Sobeys customers who have the Mobile App can also access their digital coupons through the Offers section of the App.

Do I have to be signed up to emails from Scene+ to receive My Grocery Offers digital coupons?

You can unsubscribe from receiving emails from My Grocery Offers from your preferred store by selecting the “unsubscribe” button at the bottom of the email itself. 

What if I no longer want to receive emails from My Grocery Offers?

To receive emails from My Grocery Offers when new digital coupons are available, you must be opted in to receive emails from your favourite local grocery store and provide your Scene+ card number. You can easily sign up and add your Scene+ card number <a href="https://mygroceryoffers.login-seconnecter.ca/register/?gig_region=atlantic" aria-label="signup">here</a>.

How can I sign up to receive emails from My Grocery Offers?

You will receive emails from the My Grocery Offers program whenever new offers are ready to load.

How often will I receive emails from My Grocery Offers?

Two-Factor Authentication (TFA) is a global security standard that adds an extra layer of protection to your account. It requires you to verify your identity using two steps—something you know (like your password) and something you have (like a code sent to your phone or email). This helps safeguard your personal information and prevents unauthorized access.

What is Two-Factor Authentication / TFA?

Starting May 21, customers with a Sobeys account can add their phone number as an additional way to verify their identity when logging in. Once you select your authentication method, you’ll receive a time-sensitive 6-digit code via SMS text or voice call, along with email. You'll be prompted to enter this code like a numeric key to confirm your identity and complete your login. Your phone number is stored securely and used only for authentication purposes. Adding your phone number helps keep your account safe.

How does it work?

We’re giving you more flexibility to choose how you secure your account. You now have the option to authenticate your login using SMS text, voice call, or email. Updating your preferences allows you to select the method that works best for you while keeping your account protected.

Why am I being asked to update my authentication preferences on my account?

You may be asked to complete Two-Factor Authentication (TFA) when logging into your account on our websites or mobile apps to help keep your account secure. TFA may be triggered during registration and at certain login attempts, depending on factors like your location or the device you’re using. This extra step helps ensure that only you can access your account, even if someone else knows your password.

Why am I being asked for Two-Factor Authentication (TFA)?

You can update your TFA contact details and preferences at any time by going to the security settings in your account profile. There, you can add or change your phone number and select whether you want to receive your authentication code by SMS text, voice call, or email. If you haven’t provided or verified a phone number, you’ll be reminded every 6 months to add a valid number so you can enable SMS text or voice call as your preferred method.

How can I update my Two-Factor Authentication contact information or method?

Your TFA code is usually sent instantly and should arrive within a minute. If you don’t receive it, you can choose to resend the code directly in the app or online.

How long does it take to get my TFA code?

You may be prompted to re-authenticate depending on several factors.

How long will my TFA code stay active?

SMS text messages and voice calls will display the name of the store that you are trying to access. This means you’ll see a familiar name in the text message sender or caller ID, so you can trust that the code was sent from us.

How can I be sure it’s you texting or calling me with my TFA code?

You have three attempts to enter your TFA code correctly. After three unsuccessful attempts, your account will be temporarily locked, and you won’t be able to access it. If this happens, follow the prompts on the login page or contact Customer Care (link to contact us page) for help unlocking your account.

How many authentication attempts can I make?

Your phone number will only be used for the purpose of authenticating your account with TFA.

How will my phone number in my online account be used?

No, Two-Factor Authentication (TFA) is required to keep your account secure. However, you can choose how you want to authenticate. You can receive your code by SMS text, voice call, or continue using your email to verify your login.

Can I turn off TFA?

Will authentication messages be available in French?

No, your TFA authentication phone number is used only for security purposes and will not affect your contact, marketing, offers or delivery preferences. These remain separate and you can continue to manage them in your account settings.

Will my TFA authentication information override my marketing, offers, delivery contact preferences, or details?

Your TFA contact information (such as your phone number) is used only to send secure authentication codes when you log in. It is stored securely, processed in accordance with privacy regulations, and is not used for marketing or shared without your consent.

Will my TFA contact information be used, stored, or processed?

If you delete or cancel your account, your TFA contact information will be securely removed from our system in accordance with our data retention and privacy policies. We do not retain your TFA details once your account has been fully deleted.

Will my TFA contact information be destroyed after I delete or cancel my account?

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Need help with your grocery offers? Want to learn more about our digital coupons? You have come to the right place.

Help Centre | My Grocery Offers

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Check back every week to see offers created just for you

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